Shipping policy
📦 Production & Fulfillment
All items are made to order through our print partners. Production typically takes 2–5 business days before your order ships. This allows us to reduce waste and create products with purpose.
🚚 Shipping Times
Once shipped, most orders arrive within:
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United States: 3–7 business days
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International: 7–15 business days
Shipping times may vary based on carrier volume, weather, or regional delays.
💲 Shipping Rates
Shipping rates are calculated at checkout based on your location and the products in your order. Rates reflect our print partner’s fulfillment and carrier costs.
📍 Order Tracking
You’ll receive a tracking number by email as soon as your order ships. Tracking updates may take 24–48 hours to appear.
❗ Lost or Delayed Packages
If your package is lost in transit, we’ll work with our print partner to investigate and replace the order when appropriate. Please reach out if your tracking hasn’t updated for several days.
🛠️ Address Issues
Please double‑check your shipping address at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
💬 Questions
For help with your order, email us at info@teamhardy.net and include your order number.